Terms of Use (UK) Striive Platform (“the Platform”).
Introduction
Impellam Group Limited and its affiliates (hereafter jointly referred to as Impellam Group) provide an online Platform for Professionals and Clients with the aim of (i) bringing together the supply and demand of flexible workforce and (ii) contract management of flexible workers.
For whom is the Platform designed?
Impellam Group allows Professionals and Suppliers to register with the Platform to create a profile. Clients can log in to their own Platform area, where they are able to post assignments and view the profiles of Professionals that have been selected for them.
To whom do these Terms of Use apply?
These Terms of Use apply to Professionals, Suppliers of Professionals and Clients who create an account on the Platform and/or who are using it. Please note: if you are a Professional and a Supplier registers you with the Platform, you will be bound by the arrangements that you have made with that Supplier. You will not be able to log into the Platform yourself.
How is your personal data protected?
More information about the way we process personal data can be read in our Privacy Policy www.impellam.com/privacy.
When do these Terms of Use apply?
These Terms of Use govern the use of the Platform and apply from the moment an account is created on the Platform. After creating an account, Suppliers and Professionals should complete their profile which may result in a match between an Professional and/or Supplier and a Client assignment.
By creating an account on the Platform, you confirm that you as a Professional or a Supplier have read, understood and accept these Terms of Use. If you do not accept these Terms of Use, you will not be able to use the Platform.
If you have any questions regarding these Terms of Use, you may contact us on +31 23 5685630 or via email at Support@Striive.com.
Article 1 – Definitions and Interpretation
Account: an account created by the User, which gives the User access to the Platform, where the User is able to create a profile and make use of the Services.
Service(s): the services provided by Impellam Group to its Client’s relating to the supply of a flexible workforce and the provision of contract management, including granting the User access to the Platform and the content and functionalities available within.
User(s): Professional, Supplier and/or Client.
Terms of Use: these Terms of Use for the Platform.
Impellam Group: Impellam Group Limited being a company registered in England and Wales with registered office at First Floor, Mulberry House, Parkland Square, 750 Capability Green, Luton, LU1 3LU and any member of its group including all parent and subsidiary companies.
IP-rights: all intellectual property rights and any related rights, anywhere in the world, including but not limited to patent rights, copyrights, design rights, database rights, trademark rights, related rights, performances on par with such rights, and rights to know-how.
Supplier: a company that has entered into an agreement with one or more Professionals on the basis of which the Supplier can provide the Professional’s Services via the Platform.
Assignment: a request given to Impellam Group by a Client that consists of (i) finding a Professional (ii) contracting with a Professional or Supplier for performing certain work, which is placed by or on behalf of the Client within the area of the Platform. User and Impellam Group will enter into an Agreement for Services and the underlying rights and obligations of that services agreement will apply.
Client: a legal entity that posts (or arranges for this to be done) Assignments within the Platform and wishes to make use of the Impellam Group’s Services.
Agreement: the agreement between Impellam Group and the User for Services pursuant to which Impellam Group provides the User access to the Platform as set out in these Terms of Use. When referred to the Agreement in these Terms of Use, it is meant to refer to these Terms of Use itself as well.
Platform: Impellam Group’s online, automated platform on which a User may create an Account and is able to log into Striive and on which Services are being offered.
Professional: a professional (i) working through their own limited company or (ii) a professional working under an employment contract and who might perform work via a Supplier, by whom, or on whose behalf an Account is created on the Platform.
Article 2 – Scope and amendments
2.1 These Terms of Use govern the access and use of the Platform and Services at all times.
2.2 Any general terms of the User or of any third party do not apply.
2.3 Impellam Group shall have the right to amend these Terms of Use unilaterally at all times. Amended Terms of Use shall be shared on the Platform and/or via email at least thirty days before coming into effect. If the User does not consent to the amendment(s), the User shall be entitled to terminate their Account. If User does not terminate its Account before the date on which the amendments come into effect, the User shall be deemed to have accepted the amendments.
2.4 Each of the paragraphs of these Terms of Use operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Article 3 – Acceptable Use
3.1 Users agree not to:
a) rent, lease, sub-license, loan, provide, or otherwise make available, the Platform or the Services in any form, in whole or in part to a person without the Impellam Group’s consent;
b) make a copy of the Platform;
c) translate, merge, adapt, vary, alter or modify, the whole or any part of the Platform nor permit the Platform or the Services or any part of them to be combined with, or become incorporated in, any other programs;
d) disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Platform or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited;
2. Users must:
a) comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the Platform or any Service;
b) not use the Platform or Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Platform, any Service or any operating system;
c) not infringe Impellam Group’s intellectual property rights or those of any third party in relation to a Users use of the Platform or Service (to the extent that such use is not licensed by these terms);
d) not transmit any material that is defamatory, offensive or otherwise objectionable in relation to a Users use of the Platform or Service;
e) not use the Platform or Service in a way that could damage, disable, overburden, impair or compromise Impellam Groups systems or security or interfere with other users; and
f) not collect or harvest any information or data from the Platform or Impellam Groups systems or attempt to decipher any transmissions to or from the servers running any Service.
In the event of a breach of these Terms of Use or threat thereof, Impellam Group shall have the right to deny the relevant User access to the Platform, or to suspend or limit the access.
Article 4 – Licensing, availability of and access to the Platform
4.1 Impellam Group shall grant the User a license to use the Platform and the Services throughout the term of the relevant Agreement. Such licence shall not be exclusive, transferable or capable of being pledged or sublicensed.
4.2 Impellam Group offers Users the ability to create an Account (or to arrange for this to be done) on the Platform and to make use of its Services. Professionals and Suppliers may create an Account themselves. In the case of a Client, Impellam Group may create an Account on behalf of the Client based on the information provided by the Client.
4.3 Impellam Group reserves the right to deny Users the right to create an Account, to deny or refuse them access to the Platform in whole or in part, or not to conclude an Agreement with such User without any further explanation, if and to the extent legally permissible, without being obliged to compensate any direct or indirect damages.
4.4 Impellam Group shall ensure that the Platform remains available and that it is maintained and updated where it believes this is necessary.
4.5 The availability of the Platform shall not include the source code of the software constituting the basis of the Platform.
4.6 Impellam Group has the right to adopt technical measures to protect the Platform from being used unlawfully and/or in some other way or for a purpose other than as agreed between the User and Impellam Group. The User may not remove or circumvent (or arrange this to be done) any technical facility which is designed to protect the Platform.
4.7 If Impellam Group terminates the rights to use the Platform a User must stop all activities authorised by these Terms of Use.
Article 5 – Users’ obligations
5.1 The User is responsible for using the Platform and the Services. User is required to comply with all of Impellam Group’s usage requirements and other instructions and procedures, including these Terms of Use.
5.2 User shall provide Impellam Group with all of the information, materials and support which are reasonably necessary for Impellam Group in order to execute the relevant Agreement appropriately and guarantees that all provided information is correct, complete, accurate and up-to-date. If any information is no longer up-to-date, the relevant User shall modify it as soon as possible.
5.3 User is responsible for ensuring it has the necessary equipment required in order to gain access to the Platform.
5.4 When creating an account, the User shall enter their email address, and a password shall be created. The log-in details may be changed by the User from time to time. Log -in details are personal. The User is responsible for keeping their username and password combination secret and shall not share them with anyone else.
5.5 The User is liable for any and all (unauthorised) use of the Platform through their User Account.
5.6 The User is prohibited from using the Platform in a way which conflicts with the Agreement, applicable laws and regulations and/or the generally accepted standards of due care. It is also prohibited to use the Platform in a way which may harm Impellam Group and/or any other third party.
5.7 The User is obliged to comply with all reasonable instructions and requests issued by Impellam Group in relation to the Services and its security.
5.8 The User shall respect the privacy of third parties at all times, shall not process (personal) data in violation of the law, shall not gain wrongful access to the Platform, shall not disseminate any viruses or other harmful software or codes, and shall refrain from any criminal offenses, breaches of other legal obligations and of any other unlawful act or omission.
Article 6 – Fees, invoicing, payment and tax
6.1 The User shall not be charged a fee for creating an Account. With regard to any services for which fees are due, separate arrangements shall be made, which shall be governed by additional terms and conditions.
Article 7 – Content
7.1 Via the Platform, information from Impellam Group and other Users is shared, such as Assignments being posted by Clients. All content within the Platform is the property of Impellam Group and/or the Users that have delivered the content, or their licensors. Users gain only a non-exclusive, non-transferable right, which cannot be pledged or sublicensed, to use the content within the Platform in accordance with the provisions stipulated in the Agreement and only in the way envisaged, using the functionalities of the Platform. It is not permitted to disclose content outside the Platform without Impellam Group’s consent.
7.2 Although Impellam Group strives to achieve and maintain a high level of content on the Platform, it does not provide any warranties and shall not be liable for any loss due to inaccurate, incomplete, out-of-date, infringing or otherwise unlawful content. The use of the content is entirely at the risk and under the responsibility of the relevant User. Impellam Group does not provide any warranties that specific content on the Platform shall be or remain available.
7.3 Notwithstanding any other rights of Impellam Group, it may delete any content which the User posts at any time and for any reason whatsoever, for example, if it considers itself legally obliged to do so or this is ordered by the relevant public authorities, if the content infringes (or allegedly infringes) any other party’s rights, including IP rights, or if the User fails to comply with the relevant Agreement, provides incorrect, outdated and/or misleading information or undertakes fraudulent activities. Impellam Group will not be liable to pay any form of damages or compensation to the User.
7.4 In the event that Impellam Group receives a request from another party to delete any content which the User has posted on the Platform (or part of it), Impellam Group may pass on such notice to that User in order to deal with such request. In such case, the relevant User shall do all that is required to ensure that the content complies with the applicable legislation and regulations, and that the rest may also be lawfully published. Nevertheless, Impellam Group shall be entitled to delete content immediately based on any third-party notice which Impellam Group considers to be adequately substantiated. Impellam Group shall not be liable to pay any form of damages or compensation as a result. In the event that Impellam Group receives a request for deletion from another party, it shall be entitled to supply the relevant User’s identity and contact details to such other party.
7.5 If the User is of opinion that any third party content on the Platform is incorrect, incomplete, out-of-date, infringes that User’s rights or those of any other party, or is in any other way unlawful, the User must report this to Impellam Group via Support@Striive.com Impellam Group shall process the report as soon as possible and, if it obliged to do so or if it deems it necessary, will remove the relevant content from the Platform with undue delay.
Article 8 - Term of the Agreement
8.1 The Agreement between Impellam Group and User shall come into effect by activation of User’s Account whereby User has accepted these Terms of Use.
8.2 The Agreement shall remain in effect until the relevant Account is terminated. User may terminate its Account by taking the designated steps within the Platform or by sending an email to Support@Striive.com.
8.3 In the event that an Account is not active for longer than a year, i.e. when the relevant User does not use the Platform throughout that period, Impellam Group may terminate the Agreement concerned with immediate effect by sending that User an email addressed to the Impellam Group known email address of that User.
8.4 Impellam Group shall not be liable for the termination of an Agreement in accordance with the provisions stipulated herein or for the suspension of the relevant User’s right to access the Platform.
8.5 Any provisions of these Terms of Use which by their nature are designed to remain in effect following the termination of the Agreement, shall continue to apply in full.
Article 9 – IP rights
9.1 All IP Rights to the Platform and the Services belong to Impellam Group and/or its licensers. The User shall only receive those usage rights which are explicitly referred to in the relevant Agreement or these Terms of Use. Unless otherwise agreed, the usage rights received from or through Impellam Group are non-exclusive and non-transferable, and may not be sublicensed. All IP Rights to the aggregated, statistical data created and/or collected through the use of the Platform are fully owned by Impellam Group.
9.2 User guarantees when uploading and/or making content available through the Platform that, (i) it is fully authorised to do so, (ii) it has obtained all necessary rights and/or consents required to do so, (iii) this does not infringe any third-party rights, nor be unlawful in any other way, and (iv) Impellam Group shall not be liable to pay any damages or compensation to any third other party.
9.3 . User shall be fully responsible and liable in respect of any content that it makes available on the Platform. User shall indemnify Impellam Group against any and all claims made by another party in this respect and for all related damages and costs, including any lawyer's fees.
Article 10 – Personal data
10.1 Impellam Group processes Users’ personal data. Impellam Group can be considered the data controller. Impellam Group processes personal data in as further explained in its privacy policy www.impellam.com/privacy.
Article 11 – Confidentiality
11.1 If in the performance of the Agreement information of a party comes to the knowledge of the other party and such information is deemed to be confidential, verbally or in writing, or which the receiving party may reasonably expect that it must be regarded as confidential, the receiving party will keep this information strictly confidential, only use it for the purposes of executing the relevant Agreement, and restrict access to the information to those persons who need to acquaint themselves with it for that purpose. The receiving party guarantees that these persons are obliged, whether by an employment agreement and/or a non-disclosure agreement to keep this information confidential.
11.2 Financial and business information, including information about the market and information concerning the parties’ marketing and sales policies, information about the current and future products and services of the parties or any company or business associated with them and Users’ personal data, are in any case regarded as confidential information within the meaning of the previous paragraph of this article.
11.3 Confidential information does not include information that was already in the public domain when it came to the attention of the receiving party or has become public after that, without interference of the receiving party, or which the receiving party receives from another party without being bound by a non-disclosure obligation of such other party.
11.4 The User shall not make a statement to any other party concerning Impellam Group in a manner which may harm or cause damage to Impellam Group.
Article 12 – Warranties and indemnifications
12.1 The Platform and the Services are provided “as is” and “as available” and, to the extent that it is legally permitted, excluding all explicit and implicit claims in relation to conformity, accuracy or usability. The Platform and the Services evolve continually and Impellam Group does not warrant that all components shall be fully available at all times. Impellam Group shall at all times be entitled to change the nature and scope of the agreed Services, provided that it deems this to be advisable for technical or business reasons.
12.2 The User shall warrant that it is fully entitled to enter into the Agreement and by doing so shall not infringe any rights held by another party or fail to comply with any contractual duty towards such other party.
12.3 The User shall warrant that all information and data (personal or otherwise) which they provide may be processed and used by Impellam Group for the purpose of executing this Agreement and providing any Services.
12.4 The User shall warrant that when using the Platform, they shall act in accordance with the applicable legislation and regulations, shall not infringe any third-party rights, nor act unlawfully in any other way.
12.5 The User shall indemnify Impellam Group against any and all claims made by another party, including Users, pursuant to a failure (or alleged failure) to comply with these warranties and for any related damages and costs, which is deemed to include any lawyers’ fees. Furthermore, the User shall indemnify Impellam Group against any and all claims made by another party, including Users, that suffers a loss in relation to the execution of the relevant Agreement due to any act or omission on the part of User or a cause which must be deemed to have occurred at User’s risk.
Article 13 – Liability
13.1 Impellam shall not in any circumstance whatever, be liable to a User, whether in contract, totrt (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms of Use, the Agreement, a User’s use of the Platform or receipt of Services.
13.2 Under no circumstances shall Impellam Group be liable for compensation for any indirect or consequential loss, or any harm due to a loss of turnover earnings, a delay, the loss of data, a failure to meet a deadline as a result of changed circumstances or the relevant User’s provision of assistance, information or materials, or information or advice provided by Impellam Group that do not explicitly constitute part of the Services.
13.3 Notwithstanding the foregoing, Impellam Group shall not be liable for any indirect or consequential loss, loss of earnings, foregone savings, impaired goodwill, any loss due to disruption of business or a claim made by User’s customer, a loss pertaining to the use by Impellam Group of any goods, materials or software provided by another party and prescribed by User, or any loss occasioned by the corruption, destruction or loss of data or documents.
13.4 Any exclusion of liability or limitation of liability stipulated in this article shall apply in full to any director, manager, employee, representative or legal successor of Impellam Group, who can directly rely on this article.
Article 14 – Other
14.1 Any Agreement and these Terms of Use are governed by and construed in accordance with the laws of the England. The Courts of England shall have sole and exclusive jurisdiction to determine all claims, actions, disputes and/or demands in connection with these Terms of Use.
14.2 These Terms of Use does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.
14.3 Impellam Group is entitled to engage third parties without User’s consent to help execute the Agreement or to execute part of the Agreement as a subcontractor.
14.4 User is not entitled to assign their rights and obligations pursuant to the Agreement to any other party without Impellam Group’s prior written consent. Impellam Group is entitled to attach conditions to such consent.
14.5 Impellam Group is entitled to assign all or part of their rights and duties pursuant to the Agreement to any other party.
14.6 Any electronic communication sent by Impellam Group is deemed to have been received on the date on which it is sent, unless the relevant User can provide evidence to the contrary.
14.7 . Impellam Group and the User are independent parties, who do not have the power to represent each other, to perform any legal act on each other’s behalf, to enter into an agreement on behalf of each other or to mediate for this purpose, or to issue any warranty, guaranty or to take on commitments on behalf of the other party, unless otherwise agreed. The Agreement does not contain agreements on exclusivity between the parties in any way whatsoever.
Last updated: April 2025